What MPesa has done right and where it is headed

Corporate Innovation, Countries, Innovators, Markets

Celine

Celine

November 30, 2013

During Afrikoin, the first mobile money and digital currency conference held in Nairobi, I met with Brian Muthiora. Brian joined the local branch of GSMA, the global association for mobile operators, after 5 years at Safaricom handling the regulation issues for MPesa, the mobile money system designed by the Kenyan telco. Over an hour, I had the chance to hear about […]

How a Learning Expedition to the Nordics inspired a leading company to turn low-carbon operations and circular models into core business drivers.

Our approach

We designed two Learning Expeditions — in Copenhagen and Helsinki — focused on inspiration and peer learning. Through visits with peer companies, public actors, and industry experts, participants explored core questions:

  • What role does facility management play in enabling circular, low-carbon cities?
  • How are leading players evolving their business models to put sustainability at the center of value creation?
  • How are companies reshaping their service offers in anticipation of future regulations?

The outcome

The Executive Committee gained fresh perspectives from each city. In Copenhagen, long-term collaboration between public and private sectors drives sustainability. In Helsinki, sustainability is not a regulatory effort; it’s part of business DNA. Companies act proactively, going beyond regulation and embedding sustainable practices into every layer of business. These two approaches demonstrated how sustainability, instead of being a constraint, can become a driver of innovation and competitiveness.

The learnings are now being used to adapt service offerings to better meet evolving client needs, with a sharper focus on low-carbon operations, circular models, and integrated sustainability strategies.

What we learned

Real change starts with seeing what’s possible. When leaders witness how others are already building the future, they return equipped to lead change.

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