AI impact on customer experience: the revolution of hyper-personalization
AI impact on customer experience might be a game-changer is a world without cookies
[Webinar] Retailers' innovations during the covid-19 crisis in Singapore
Singapore is one of the most innovative cities in the world. As elsewhere, retailers had to take measures and initiate an accelerated digital transformation to maintain their activity during the various phases of social distancing and confinement imposed by the government. This transition was made using technology, strongly encouraged by the government. The city of Singapore, which […]
The sale of jewellery by video: Ideal goes live streaming following Covid-19
[et_pb_section admin_label= »section »] [et_pb_row admin_label= »row »] [et_pb_column type= »4_4″][et_pb_text admin_label= »Text »] The Chinese jeweller Ideal has carried out a complete transformation of its business model following the Covid-19 crisis. The salesmen, formerly in shops, now manage their own online shop window and broadcast “live stream”, i.e. live videos, to display and sell the brand’s jewellery. The concept Ideal is a traditional Chinese […]
NIO HOUSE: Car manufacturer Nio Launches a new type of concept
NIO House is a new showroom concept that revolutionizes the traditional automotive sector by focusing on the customer experience. More than just a space dedicated to the presentation of the brand’s models, NIO House offers its consumers the opportunity to gather around the carmaker’s unique values and culture, but also to give them the opportunity to shape their own experiences on site. […]
3 Trends Reshaping Retail in Asia
Asia is and will be a major player in the changing retail landscape. It is projected that the value of retail sales in Asia Pacific will reach US$11.8 trillion by 2021, representing a tremendous opportunity for businesses to get involved and accelerate a new phase of growth. Today, e-commerce is just 14.7% of current total […]
[Interview] What can retailers in Europe learn from the BATX (Baidu, Alibaba, Tencent, Xiaomi)?
Mathieu Hamel is the CEO of Innovation is Everywhere, an innovation consulting agency based in Singapore. Specialized in innovation developing from emerging territories, Mathieu has built his expertise from monitoring and trend analysis in Asia, especially on the Chinese tech giants. Innovation Is Everywhere also organizes learning expeditions in Asia for Western companies. Who […]
[INFOGRAPHIC] How Will the BATX's Investments Impact Your Business in 2018?
Chinese tech giants have seen a blockbuster year of growth, acquisitions and investments. Commonly referred to as the BATX (Baidu, Alibaba, Tencent & Xiaomi), the growth boom has been mainly led by Tencent and Alibaba, who have grown to US$527.5 billion and US$475.6 billion in market capitalisation respectively. Tencent had even managed to briefly overtake Facebook […]
5 ways for Chief Innovation Officers to foster a culture of innovation and identify opportunities
Startups are here to stay. With access to endless data and more funding, start-ups will survive and therefore disrupt. Hence, the emergence of an innovation race amongst corporates. Everyone – from banks, industrials and even consumer goods companies – are obsessed with innovating. Innovation Labs, accelerators, transformation teams are mushrooming, but are often disconnected with the […]
Join us at the Asia "New Retail" Forum 2018 in Singapore from 16 – 17 January!
« New Retail » – coined by Alibaba founder Jack Ma – refers to the transformation of retail by using technology and data to redefine the customer experience through offline and online integration. The impact of this is expected to be especially significant in Asia Pacific. According to PwC, the region can expect an annual growth rate of […]
[Video] What Has Been The BATX's Strategic Moves This Year?
The BATX (Baidu, Alibaba, Tencent and Xiaomi) are the Chinese companies mirroring the West’s GAFA (Google, Amazon, Facebook, Apple). These giants might have grown in the shadow of their Western equivalents – due to the Great Firewall. But today they are behind almost every digital innovation in China that is transforming consumer behaviours. You might hear […]
