01 — Gemba Walk & On-site Immersion · Europe

Company visits inspire.
Gemba Walks transform.

In Japanese, gemba means “the real place”: where the work is done and where value is created. A Gemba Walk is neither a guided tour nor an audit — it is a disciplined way to go and see, ask why, and turn observation into decisions.

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An on-site immersion format that works on its own or as part of your next Learning Expedition.
02 — Client references

They trust us.

SNCF Vinci AXA Natixis MAIF SwissLife Carrefour Accor Hotels BNP Paribas Sodexo SNCF Vinci AXA Natixis MAIF SwissLife Carrefour Accor Hotels BNP Paribas Sodexo
300+
clients trust us
200+
programmes delivered since 2012
5 000+
leaders supported
13 years
of on-the-ground expertise
03 — What keeps you up at night

Your strategic challenges, turned into on-site observation.

Every Gemba Walk starts from a real business question — not from a list of companies to visit.

Observation

Our teams come back inspired from their visits. But nothing really changes afterwards. How do we turn inspiration into action?

Critical reading

We are always shown the official version. How can we tell what really makes an organisation work, beyond the corporate narrative?

Shop-floor culture

Our leaders are far removed from the front line. How do we rebuild the reflex to go and see before deciding?

Continuous improvement

We talk about operational excellence. In practice, how do we observe it elsewhere — and bring it home?
04 — Our conviction

Go see. Ask why. Show respect.

A Gemba Walk is not a company visit, an audit or a PR exercise. It is a disciplined way to understand how work is really done: observing on site, questioning causes rather than symptoms, and recognising that the people closest to the work often understand its challenges best.
“Real change never comes from a report. It comes from a jolt.”
— Mathieu Hamel, Founder, Innovation is Everywhere
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05 — Our method

How a Gemba Walk works.

01 — Before: frame the question

Participants define a clear question linked to a real business challenge. Preparation: review of available information, formulation of hypotheses, alignment on what we want to understand.

02 — During: go and see

On site, direct observation of work as it actually happens, and conversations with the teams involved. Participants learn to separate what they observe from how they interpret it.

03 — After: debrief and act

Facilitated collective reflection after each visit. What did we see? What surprised us? What is specific to this organisation? What could we test back home?

06 — Our formats

A Gemba Walk for every challenge.

Executive Gemba Walk

On-site immersion for a leadership team, in one or more organisations relevant to your challenge.

Thematic Gemba

Focused observation on a specific topic: quality, customer experience, operational excellence, digital transformation.

Reverse Gemba

Your own teams host an outside perspective on your shop floor, to take an objective look at your practices.

Gemba Academy

Training your managers in the principles and practice of the Gemba Walk, to make the go-and-see reflex stick.

Facilitated Group Debrief

Collective intelligence workshops to turn observation into a concrete action plan.

Gemba Expedition

The Gemba Walk built into a full Learning Expedition, combining strategic perspective and on-site observation.
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07 — Where to observe

Hand-picked sites across Europe, not tourist itineraries.

France

Paris

Station F, deeptech, AI, luxury: organisations reinventing their business models at the heart of the French ecosystem.
Nordics & Baltics

Stockholm · Helsinki · Tallinn

Digital public services, sustainability and trust-based organisations: see how the Nordic model works day to day.
Industry

Factories & production sites

Production lines, Industry 4.0 and operational excellence across Europe: observe work where value is created.

And beyond

Asia & United States

Want to widen the lens? A Gemba Walk can be built into our Learning Expeditions: Shenzhen, Singapore, Silicon Valley…
08 — Who we are

13 years on the ground, not corporate tourism.

For 13 years, our teams have been on the ground in every ecosystem we explore — Paris, Singapore, Shanghai. More than 200 bespoke programmes for over 300 clients: leading European groups, Fortune 500 companies and public institutions.

Paris · Singapore · Shanghai — 20 people — 150+ local partners

“

We don’t sell trips. We spark breakthroughs.

Innovation is Everywhere
09 — Your questions

Frequently asked questions.

Yes. It is a standalone format, faster to deploy, that can also be added to an existing programme.

Between 8 and 20 participants, to preserve the quality of collective intelligence. Beyond that, we run parallel sessions.

A focused format can be prepared in a few weeks, compared with 6 to 8 weeks for a full Learning Expedition.

Yes: access to companies, facilitation, materials and on-site coordination from start to finish.

Success indicators are defined upfront, with follow-up at 30, 60 and 90 days after the programme.

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10 — Take action

Ready to see your strategy differently?

Describe the ground you want to understand. We will get back to you within 24h.
No commitment · 100% confidential · Reply within 24h · +33 6 14 82 30 54